Frequently Asked Questions

The ride up or down the mountain is five-ten minutes each way.

No, your ticket is good for unlimited rides all day long.

Yes, you can visit while in your wheelchair, motorized scooter, or bring your stroller with you.

There is no additional fee to watch our award-winning documentary "Seeing Daylight". The film is 18 minutes and is shown on the hour and half hour.

No, the Mendenhall Glacier is located 13 miles north of us. You will see downtown Juneau and down the Gastineau channel, even on a rainy day! Most visitors can visit the glacier, go up the tram, and explore downtown Juneau all in one day.

No, the tram car takes you 1,800 ft. above sea level, about halfway up the mountain. There is a hiking trail located behind the mountain house that you can explore, which does lead to the peak.

No, reservations are not necessary. You just walk up and buy a ticket at the ticket counter, or you can buy a ticket online to bypass the ticketing line at

Typically, the last tram up is at 9:00 p.m. with the last tram coming down is 9:30 p.m. but check for updates on facebook for current schedule.

You can click on "contact us" on our website to view the monthly calendar or if you follow us on our Facebook Goldbelt Tram ( you can also see the calendar there. The schedule does vary from day to day to accommodate the cruise ship schedule and to account for weather conditions.

Yes, you can ride the tram down after your hike. You can purchase a ticket down, or if you purchase something of the same value from the giftshop your ride down is complementary.